| FAQ-Frequently Asked Questions
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About FellowTree |
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Question:
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What is Fellow Tree?
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Answer:
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Fellow Tree is your very own online family meeting place, to share with entire family your Biography, photos, videos, exploring the family tree, ancestor tree, remembering family events and keeping in touch more often by messaging.
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Question:
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What is the benefit of using Fellow Tree?
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Answer:
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In Fellow Tree you can create an unique url as your family''s identity, than add all your family member and create an family tree. Which will display in that url for eg : "abc.yofamilyname.com"
You can write down your own Biography and can create as many Biopages you want to write down about your Ansectors or on any issue.
With all this Fellow Tree give an advantage to maintain your entire family history and pass it on to your next generation.
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Family Names |
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Question:
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What is Family Names all about?
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Answer:
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On your home you will find Family Names area on your left side below Family members area. In this you will find all your family name and by clicking on any family name you will get into your Family Place.
Even you can find a link to CREATE NEW FAMILY name from Family Names area.
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Question:
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What if I want to delete any particular Family Name?
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Answer:
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You can find a link of VIEW ALL in the family names area, click on that and you will find the list of all your family names. But you can only delete the Family Name that was created by you and so you are the owner of that name.
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Family Place |
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Question:
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What is Family Place all about?
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Answer:
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Its a place where you can create your family tree from Create Tree option. Create Forums, Polls, Events for your family and people. Even can upload photos and videos of your family gatherings.
This place will not be common for all your family names. Every Family name will have its own Family Place.
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Question:
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How can I get into a Family Place?
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Answer:
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On your home you can find Family Names area on your left below the Family Members area. In that you will find all your family name if you have more. Click on the name and you will go to that particular family''s Family Place.
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Question:
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Why there is settings option in family place?
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Answer:
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Settings option in family place is only available to the owner of the family name "url". From this settings option you can transfer the ownership of the family name to any other family member, can appoint a moderator, set the privacy settings for your family place and can upload your family image.
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Create Tree |
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Question:
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How do I create my Family tree?
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Answer:
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In your Family Place, on the above navigation bar you will find "Create Tree" opiton. Click on that and start adding your family members.
If you want to register new family name go to your home, by clicking on the home button given on the top right side. There you will find "Family Name" option in that you can find a link to CREATE NEW FAMILY.
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Question:
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What else I can do from create tree option?
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Answer:
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From create tree option, you will be able to create your family tree. While adding your family members in the family tree, you can invite him/her to join the family network by putting the email of that memeber. You can even upload your family members photo from create tree option.
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Biography or Biopages |
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Question:
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What is My Biography and Biopages?
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Answer:
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Biography or Biopages is an written account of you and your family, making up an history of a person.
My Biography is already created biopage for you to write about your self. From Biopages you can create as many biopage as you want, to write about your ancestor or on any topic.
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Question:
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Advantage of Biopages?
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Answer:
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From Biopages you can create as many biopage you want, to write about any particular person, family member or on any topic. But Biopages are not accesable to any of the family member or registered user like My Biography page. Your biography page "My Biography" can be viewed when any body visits your profile or from family tree url.
But you can link any particular biopage you want, any where by coping the url of the biopage. This way that biopage will be viewed the way you want.
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My Settings |
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Question:
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What is My Settings and where can I find?
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Answer:
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My Settings has all your personal account settings. You can upload Your Tree Image, change password, set your privacy and Your Will.
You can find My Settings option on the top right side.
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Question:
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What is My Will option for?
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Answer:
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For any reason, if you do not login for 180 consecutive days. Your YoFamilyTree account will be deleted. Your Biography, Biopages and YoFamilyName will be safely transfered to the users you selected from My Will option. To keep Your Family''s history and Legacy Alive.
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Question:
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How can I change my family tree photo?
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Answer:
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In my setting, you will find option to upload Your Tree Image. This photo will be common for all your tree images.
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Question:
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How can I change my password?
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Answer:
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After you login to your account, you need to go into My Settings option and in that need to click on Change Password option, in the General Tab Menu.
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Support |
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Question:
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How do I contact customer support?
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Answer:
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If you want to contact customer support for understanding more about Fellow Tree, go to Support option available on the footer. Send your question or query and we will get back to you as soon as possible.
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